Hi, I'm Muhammad Patel

About Me

I’ve always had a curious mind, drawn to problem-solving and finding creative solutions. Whether it's engineering software, navigating financial markets, or debating the future of AI, I thrive on tackling challenges head-on.

By day, I’m a Technical Consultant specialising in cloud computing and digital transformation. By night, you’ll find me exploring new technologies, discussing cryptocurrencies, or out on the pitch playing football. I enjoy blending strategic thinking with technical execution, always looking for ways to optimise systems—whether in code or real life.

Outside of work, I’m always up for adventure—whether it’s trying a new sport, travelling to unexpected places, or pushing myself out of my comfort zone. I believe in the power of continuous learning, collaboration, and embracing the unknown to build something truly impactful.

Background

I’m currently pursuing a BSc in Computer Science at City, University of London, where I’ve built expertise in software engineering, cloud computing, and system architecture. I was also awarded the Jack Petchey Award for Outstanding Achievement, a recognition of my commitment to learning and innovation.

In my role as a Technical Consultant at Inetum, I lead ServiceNow implementations and cloud solutions, delivering high-impact digital transformation for enterprise clients like London Stock Exchange (LSEG), Primark, and Manchester Airport Group (MAG).

Core Competencies

Software Development

Experienced in Python, JavaScript, Java, C++, and full-stack web development. Passionate about building scalable and efficient solutions.

Education

Studying Computer Science at City, University of London. Awarded the Jack Petchey Award for Outstanding Achievement.

Professional Experience

Technical Consultant at Inetum, leading ServiceNow implementations and cloud solutions for high-profile enterprise clients.

Beyond the Code

Always looking for the next challenge—whether it’s optimising workflows, exploring blockchain, or competing in sports.

Experience

Inetum (Elite ServiceNow Partner)

Inetum
Full-time
London, UK
Aug 2022 – Present

Technical Consultant

Nov 2024 – Present

  • Led enterprise-wide ServiceNow implementations and cloud migrations.
  • Designed automation workflows to reduce manual processes.
  • Mentored junior consultants and delivered internal technical training.
  • Achieved ServiceNow Certified Implementation Specialist (CIS) certification.

Consultant Analyst

Aug 2022 – Nov 2024

  • Delivered tailored ServiceNow solutions for enterprise clients.
  • Developed custom workflows to enhance IT service management.
  • Optimised scripting logic to streamline operations and user experience.
  • Achieved ServiceNow Certified System Administrator (CSA) certification.

Technical Operations Manager

Oxyheal
Full-time
London, UK
Aug 2019 – Aug 2022

Managed IT infrastructure and technical operations, improving support delivery and system performance.

Key Achievements:

  • Delivered on-site technical support including system reboots and data backup management.
  • Diagnosed and resolved hardware and software issues to ensure minimal downtime.
  • Introduced a cloud-based document management system to streamline file access.
  • Oversaw inventory and asset tracking using a real-time database solution.
Technical Support
Network Management
Cloud Systems
Database Administration

Administration Worker

Maxcourt LTD
Part-time
London, UK
Dec 2018 – Aug 2022

Supported administrative tasks and maintained documentation accuracy for business operations.

Key Achievements:

  • Adapted quickly to new tasks and supported daily office workflows.
  • Planned schedules and coordinated meetings with internal teams.
  • Worked effectively in a team-based environment with clear communication.
  • Produced professional documentation using the Microsoft Office suite.
Microsoft Office
Administration
Time Management
Organisational Skills
Communication

Projects

Oxyheal Booking System

Built a web-based booking system for oxygen therapy appointments with custom backend logic.

HTMLCSSJavaScriptNode.jsAPI Management

Java Platform Shooter Game

Developed a classic-style 2D platform shooter game inspired by Super Mario Bros.

JavaCityEngineGame DevelopmentOOP

Network Protocol Development - 2D#4

Designed a Java-based peer-to-peer distributed hash table (DHT) to improve network efficiency.

JavaNetworkingTCP/IPDistributed SystemsWireshark

Personal Portfolio Website

Built a modern and interactive portfolio to showcase my work, skills, and technical journey.

Next.jsTypeScriptTailwind CSSFramer MotionRadix UIVercel

Skills & Expertise

A strong technical foundation in software development, cloud computing, and consulting.

Software Development

Python
Java
JavaScript
C++
SQL

Web & Cloud Technologies

React.js
Next.js
Node.js
Express.js
Tailwind CSS
AWS
Linux

ServiceNow & ITSM

ServiceNow Development
Flow Designer
ITIL Processes
Scripting

Tools & Version Control

Git
GitHub
MySQL
Figma

Let’s Connect!

Would you like to work together? Have questions about my work? Or would you like to receive a copy of my CV? Fill out the form, and I'll get back to you as soon as possible!

Quick Contact